Shipping & Returns Policies

Returns Policy

Thank you for supporting the Oberon Region and shopping with VisitOberon. 

If you’re not entirely satisfied with your purchase, we’re here to help.

 

Returns

You have 30 days to return an item from the date of purchase. To be eligible for a return, your item must be unused and in the same condition you received it, with original packaging, tags and/or labels.

 

Please include the printed receipt of purchase, carefully package item to be returned and send to 48 Ross Street, Oberon, NSW, 2787 

 

Refunds

On receipt of returned goods we will immediately notify you on the status of your refund after inspecting the item. 

 

If your return is approved, we will initiate a refund to your credit card, or original method of payment. You will receive the credit from Oberon Council within a certain amount of business days depending on your card issuer’s policies.

 

Postage

You will be responsible for your own postage costs for returns. Postage costs are not refundable. If you receive a refund, the return cost of postage will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item, please contact us.